COUNTRY HOMES / BEFORE YOUR STAY

Terms & conditions

Please review these details while arranging your stay with Country Homes Ella.

Hotel policy updated: September 2026Hotel’s published policy ↗

Confirming a reservation

Bookings depend on availability and hotel confirmation. Please provide accurate reservation and contact details.

Room prices and applicable charges are communicated when booking. Our authorised payment provider may process payments.

Check-in and check-out follow the hotel's current arrangements, communicated with your reservation.

The cancellation and refund policy applicable to your booking determines its cancellation and refund conditions.

Please respect the property, staff, fellow guests and facilities. Damage caused to hotel property may result in costs payable by the guest.

We may make reasonable service or facility changes for maintenance, safety, operational needs or circumstances outside our control.

Personal details provided when booking are handled under our privacy policy.

Contact the hotel using its published details for questions about reservations, payment, cancellations or these terms.

HERE TO HELP